Who this is for
Small business owners and operators who feel their website, reviews, or local visibility could be doing more, but aren't sure where the real problem is. The Online Presence Audit is also a good first step before a larger engagement, since it tells both of us what to prioritize.
Why an Online Presence Audit matters
Most of the businesses we talk to have at least one quiet issue costing them work. A contact form that fails on a phone. A Google Business Profile that hasn't been touched in a year. A site that loads slowly, or doesn't make it obvious how to get a quote. Individually, none of these feel urgent. Together, they decide whether a stranger trusts you enough to call.
This small business website audit looks at the whole picture, your site, your Google presence, your review presence, your local visibility, and your lead capture process, so you stop guessing which lever to pull.
What we review
- Website experience on mobile and desktop, including speed, clarity, trust signals, and contact flow
- Google Business Profile audit, including categories, photos, hours, and review activity
- Review presence compared to a few of your top local competitors
- Local visibility on the search terms your customers actually use
- Lead capture process from form submission to follow-up
- A written report with the gaps in priority order and what we'd fix first
What you walk away with
You get a clear picture of what's working, what's quietly leaking opportunity, and what to fix first. The report is plain English, not a 40-page deliverable padded for the invoice. Whether you hire us to do the work or hand it to someone else, you'll know exactly where to point them.
Popular add-ons
Things clients commonly add to a standard audit:
- Competitor deep-dive covering five or more local competitors instead of three
- Multi-location or service-area coverage check
- Paid ads quick-audit if you're running Google or Meta campaigns
- 30-minute walkthrough call to review the findings together
- Implementation kickoff that rolls the top recommendations into a fixed-quote project
Pricing & timeline
Starting at $150 · up to $500 for multi-location · 3–5 business days
Pricing depends on the current state of your site, how many locations you run, and how deep the review needs to go. You get a fixed quote upfront after a short scoping conversation, no hourly billing surprises.
Suggested next step
Send a short note about your business and what feels off. We respond within one business day to confirm scope and timing.